Privacy Policy
Mahamukti Yoga Academy (“Mahamukti,” “we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect from visitors, students, and enquirers across our Goa, Bali, and Rishikesh programmes, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, as well as some information automatically when you visit our website.
- Contact details — name, email address, phone/WhatsApp number, and country of residence, submitted through enquiry forms, application forms, or WhatsApp chat.
- Programme information — the course or retreat you're interested in, preferred dates, prior yoga experience, and any health or dietary information you choose to share to help us accommodate you during a residential programme.
- Payment-related information — booking deposits and fees are processed via bank transfer or third-party payment providers; we do not store your full card or bank account details on our servers.
- Communications — records of emails, WhatsApp messages, and enquiry form submissions you send us, so we can respond and follow up on your application.
- Website usage data — standard technical information such as browser type, device type, pages visited, and referring website, collected automatically through cookies and analytics tools.
- Testimonials and media — if you provide a testimonial or consent to being photographed/filmed during a course or retreat, we may use this on our website and social media with your permission.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and process applications for our 100, 200, and 300 Hour Yoga Teacher Trainings and yoga retreats
- Confirm bookings, send batch dates, fee details, and pre-arrival information
- Arrange airport pickups, accommodation, and any dietary or health accommodations you've told us about
- Send confirmations, reminders, and — where you've agreed to receive them — occasional updates about upcoming batches, retreats, and offers
- Issue Yoga Alliance certificates and maintain records required for our Registered Yoga School status
- Improve our website and course offerings based on aggregated, non-identifying usage patterns
- Comply with legal, tax, and regulatory obligations in India and other applicable jurisdictions
3. WhatsApp & Communication
WhatsApp is our primary channel for enquiries and enrollment support. When you message us or click a “WhatsApp Us” button on our site, you’re initiating a direct conversation with our team through WhatsApp’s platform, which has its own privacy policy governing how it handles your message data. We use the phone number and message content only to respond to your enquiry and assist with your booking — we do not sell or rent your WhatsApp contact details to third parties.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies (such as Google Analytics) to understand how visitors use our site and to improve the browsing experience. These may include:
- Essential cookies — needed for basic site functionality, such as remembering your cookie preference.
- Analytics cookies — help us understand which pages are visited most and how visitors navigate the site, so we can improve content and course pages.
- Advertising cookies — if we run campaigns (for example, on Google or Meta/Instagram/Facebook), these platforms may place cookies to measure ad performance.
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some site functionality.
5. How We Share Information
We do not sell your personal information. We may share it only in the following limited circumstances:
- Service providers — payment processors, email/WhatsApp communication tools, and website hosting providers who help us operate our business, bound by confidentiality obligations.
- Yoga Alliance — where required for certificate registration and verification of your training hours.
- Local partners — airport transfer providers, accommodation partners, and excursion operators in Goa and Ubud, Bali, on a need-to-know basis to arrange your logistics.
- Legal requirements — where disclosure is required by law, regulation, or a valid governmental request.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy — including maintaining alumni and certification records — and to comply with our legal and accounting obligations. Enquiry data from people who do not proceed with enrollment is retained for a reasonable period to allow follow-up, after which it may be deleted or anonymised.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to our legal and record-keeping obligations
- Withdraw consent for marketing communications at any time (simply reply "unsubscribe" or let us know via WhatsApp/email)
- Object to or restrict certain uses of your information
To exercise any of these rights, please contact us using the details below.
9. Children's Privacy
Our yoga teacher training and retreat programmes are intended for adults. Our website and services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
10. International Visitors
Mahamukti Yoga Academy is based in India, with programmes also held in Ubud, Bali, Indonesia. If you are visiting our website or enrolling from outside India, please be aware that your information may be transferred to, stored, and processed in India or Indonesia, where our servers and operations are located, and where data protection laws may differ from those in your home country.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out:
Mahamukti Yoga Academy
Mandrem, North Goa, India · Ubud, Bali, Indonesia · Rishikesh, India
Email: mahamuktiyoga@gmail.com
WhatsApp: +91 96343 75005
Mandrem, North Goa, India · Ubud, Bali, Indonesia · Rishikesh, India
Email: mahamuktiyoga@gmail.com
WhatsApp: +91 96343 75005